Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide directly to us when you:

  • Create an account on our website.
  • Place an order or make a purchase.
  • Subscribe to our newsletters or promotional emails.
  • Contact us for customer support or inquiries.

The personal information we collect may include:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through third-party payment gateways)

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activities:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Information: Pages visited, time spent on pages, and referring/exit URLs.

1.3 Information from Third Parties

We may receive additional information from third-party platforms, such as:

  • Social media platforms when you interact with our accounts.
  • Payment processors that facilitate your transactions.

2. How We Use Your Information

We use your information for various purposes, including:

  • Order Fulfillment: To process and ship your orders, including providing updates on your order status.
  • Customer Support: To respond to your inquiries and resolve issues.
  • Marketing: To send promotional materials, newsletters, and special offers (you can opt out at any time).
  • Improvement: To analyze website performance and improve our products and services.
  • Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your information with trusted entities under the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who assist in:

  • Processing payments.
  • Shipping and logistics.
  • Marketing and email communication.
  • Website analytics and hosting.

These providers are contractually obligated to use your information solely for the purposes specified by us.

3.2 Legal Obligations

We may disclose your information if required to do so by law or if we believe such action is necessary to:

  • Comply with legal obligations or government requests.
  • Protect and defend our rights or property.
  • Prevent fraud or other illegal activities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.


4. Data Security

We implement a variety of security measures to safeguard your personal information:

  • Encryption: We use Secure Socket Layer (SSL) technology to encrypt data transmitted through our website.
  • Access Control: Only authorized personnel can access your information.
  • Regular Monitoring: Our systems are monitored for vulnerabilities and potential threats.

Despite these measures, no data transmission or storage system can be guaranteed to be 100% secure. By using our website, you acknowledge and accept this risk.


5. Your Rights and Choices

5.1 Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.

5.2 Opt-Out of Marketing

You can unsubscribe from promotional emails by clicking the “unsubscribe” link in our emails or contacting us directly.

5.3 Delete Your Information

You may request that we delete your personal information, subject to legal and operational requirements.

5.4 Do Not Track Signals

Our website does not currently respond to “Do Not Track” signals from browsers.


6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device that help us:

  • Recognize you when you return to our website.
  • Store your preferences.
  • Track usage statistics for analysis and improvement.

You can manage your cookie preferences through your browser settings.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.


8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take immediate steps to delete it.


9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically to stay informed about how we protect your information.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Company Name: Gown Gallery LLC
  • Address: 3538 Valleston Pkwy, Toledo, OH 43607-1198
  • Email: account@gowngallery.website
  • Phone: 475-284-6890

Thank you for trusting Gown Gallery LLC. Your privacy is important to us.

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